I wanted to like it, guys, really I did, but for fuck’s sake, there’s ZERO feedback when you longpress photos to try and save them? It’s not in the upper menu? Just “save post”? Then while scrolling the whole app freezes and reloads back to page 1 missing your place.
For the last month, I haven’t been able to see my own account’s posts because of some Cloudflare bug despite being able to use the rest of the site and see everyone else’s profile.
It’s really janky, guys. I’m sorry but someone has to say something other than see for yourself.
I saw for myself and it’s pretty mid ngl
Blorp dev here. Anyone who’s just hearing of Blorp, I encourage you to try https://blorpblorp.xyz/ and decide for yourself if my app sucks.
Edit: if you wind up enjoying Blorp, follow [email protected] for updates. If not, Voyager and Photon are some other great options you should check out
Blorp absolutely does not “suck” and this user either has a problem or is just generally rude.
throughout my nearly 3 years making Photon I’ve had my fair share of hate comments, including one thread on a post, by someone encouraging people to check it out, filled with people absolutely dunking on it.
your software is great enough to be noticed and hosted by several Lemmy and piefed instances, and you’ve got nearly 1000 or more users on a client for a super niche platform. you’ve done something right.
speaking from experience, hate comments really do dig into you even amongst a sea of positivity, but I hope you know that the opinion of 1 immature person does not matter in the grand scheme of things.
one more thing: people are much more likely to speak out when they have a problem versus when they enjoy some software. I guarantee you for every person either leaving feedback or complaining, there are 10 more silently enjoying your app.
Yeah, stop with that BS and pretend you’re a developer and not an emotionally immature grade school student.
In their complaint they mention specific issues, be an adult and identify those for yourself.
If they are problems you can resolve add them to your own to-do list, cause that’s what responsible adults do, if they aren’t problems you can solve then dismiss the complaint, cause they aren’t relevant to you.
You aren’t gonna come off like some rock star developer disregarding complaints about bugs in your software by getting defensive and specifically choosing to ignore an issue cause you don’t like the person presenting it or the service they are using to do so.
Grow the fuck up!
I think I’ll tag you “FOSS Karen”. Anyone have a better suggestion?
Thank you, your feedback has been helpful. Clearly I need to implement auto collapsing comments with a negative score. I’m also going to see if I can use PieFed’s “attitude” feature to collapse comments from overwhelmingly negative accounts.
If you look at my account history, you will see that I’ve spend hours responding to my 99.9% polite users. As a mature adult, all I’m asking is you consider how many thankless hours I spend maintaining this free and open source software. Please have some common decency.
A responsible adult would behave themselves and put in an issue on GitHub, not rant on a social media site and expect that to bring change
I don’t expect it to bring change, but that wasn’t a rant. Neither was the OP.
And, besides, a responsible developer wouldn’t be on ‘unpopularopinion’ policing the language of the complaints made by their basic apps users either.
So I suppose we’re going to remain at this expected impass indefinitely. Because…
I’ve been in customer service my whole adult life. Every product, whether service, or app, or device, will see mostly complaints as their primary feedback.
It is simply human nature for a person to not mention a thing that works well vs actually act or speak out in response to issues that they encounter.
A lot of the time the customer is going to be frustrated while doing that, and that will be reflected in their tone and language. And that should be expected, and thus allowed.
It is in the best interest of manufacturers and producers and service providers to look to those complaints intentionally for resources to improve their products or services. And to do so with the knowledge and acceptance that their customers are possibly pissed off, frustrated, drunk, speakers of another language, or, and this is the most important one, not professionals in the relevant field.
Are you a professional developer? If so maybe you know how to use GitHub, or even what it is. Not everyone downloading a social media app on Play is going to know any of that, nor should they have to learn about it to complain when they have an issue.
This is a small platform made of primarily open source tools as a service to humanity by mostly good meaning folk. Inclusivity is important. And that means being accepting and welcoming to the less tech savvy. And understanding of their frustration when they have tech issues.
So, if you or any dev or service provider or manufacturer of any sort wants to thrive, I suggest learning to listen more, and police your customers less. They don’t tend to respond well to that, especially if they are already frustrated or disappointed because of something you are responsible for.
It’s a topsy tervy world where a customer has to concern themselves with a business opinion of them rather than the other way around.
And even if the service provided is free, or just a pet project, it’s still being produced and provided in a world where these things are true.
Regardless, I’ve migrated away from Blorp and will no longer be recommending it’s use. I’m actually going to be recommending against it. And who knows, maybe I am somebody, maybe me recommending a app tends to lead to mass adoption? It’s hard to tell.
They’re not customers, though. They aren’t paying anything and developers owe them nothing in return.
Your mental model of the relationship is entirely misplaced.
“Complaints” belong as constructive bug reports or feature requests on [email protected] or the GitHub page, not as advocacy posts against the app on another community without putting any effort into requesting improvements.
It’s one thing to complain when the $500 TV you buy at the store has a defect in it, but a whole other matter when it’s a developer putting their own time and resources into making a free, open source Lemmy client. If you don’t like it and don’t want to take sixty seconds to submit a feature request or bug report and wait for your requested feature to be considered for implementation, that’s fine, but don’t then go and trash its reputation amongst other users.
I haven’t really had experience in customer service, so I haven’t really been numbed to the negativity. I have a lot of respect for people who have, and I’m truly sorry for anyone that mistreated you when you were working customer service.
I don’t expect everyone to learn how to use GitHub. I’m doing my best to triage the feedback here into an actionable roadmap. Sorry if I make mistakes along the way.
I think you do good! Seemed like a fine response to me! You are providing everyone a service developing Blorp. I still can’t even log in to piefed on Voyager. Thank you for doing what you do, giving it away for free, AND being active in the community :)
Being slow and the cloudfare bug is .world instance problems not on .social in my experience which means not a global piefed issue.
While we should strive to improve things, just want to say thank you to .world admins and PieFed devs for doing a fantastic job getting PieFed off the ground this past year. PieFed is still pretty young compared to Lemmy, but everyone is doing amazing work.
I find fedinsfw slow, if either instance is hosted on a VPS I wouldn’t be surprised.
they announced that they are currently getting resource limited this week by their VPS provider because the old lemmy instance and picrs instance were going ham. It should be better next week.
We should honestly boycott corpoproxy instances. I’ll ditch this one soon enough.
I previously had this conversation with the Blorp dev about my troubles with their app and why I find the Voyager app better for a Piefed account. Maybe you could communicate your concerns to both the Blorp dev and the Piefed dev?
Just want to emphasize that your feedback was polite and well organized. That’s why I was able to address most of it, and I even enjoy improving my app for users like you.
I didn’t know voyager was cross compatible, that solves just about everything. Fdroid just says Lemmy.
Voyager is also a solid choice. I also spend quite a bit of time in the PieFed dev channel, and I’ve seen the Photon dev hard a work on PieFed support. You really can’t go wrong with a lot of the Lemmy/PieFed clients.
That being said, Blorp has support for PieFeds multi community feeds, mark comments as answer, react to post/comments with an emoji, and I’m working on wrapping up full support for PieFed polls.
I didn’t want you to blame Piefed for an experience that was due to the choice of app rather than due to the choice of Fediverse server type
Have you tried requesting features or reporting issues?
I’ve seen the blorp dev around comments, so they’re at least active in the community and will probably chat with you about issues.
Piefed works great for me on waterfox with ublock installed
The deal-breaker for my for blorp is that every action induces a pretty strong haptic feedback. I definitely will wake my wife up browsing fedi on the weekend.
I have since switched to interstellar.
Blorp dev here. I got this feedback a few times. Theres a newer option to disable haptic feedback. Sorry that took so long to add. Update your app if you don’t see it
Edit: I’ve been a little slow with releases, so I think this still needs to be rolled out to App Store and Google Play Store. F-Droid and web should already be working.
I agree, Blorp sucks. I used it, and really wanted to love it. I thought it had great potential despite the issues I’ve had, and how definitely mid it is ATM. But thanks to you posted about it here, OP, and their subsequent comments, I now know that the developer doesn’t deserve my support or recommendation, so thanks for that.
I’m now commenting from a different app.
Bye bye Blorp!
This is very hurtful. I’ve poured hundreds of hours and hundreds of dollars into Blorp, because I wanted to be part of a movement that pushes technology in the right direction. Imo, big tech is evil and has ruined the internet. I wanted to believe as a person working in tech that I could be part of a group of people that fixes that.
If you look at my account history, you will see that I’ve spent many many hours replying to every single person who needs help using my app. Typically an app like this would be managed by an entire team of people, but it’s just me, and I’m very burnt out.
I don’t understand why everyone here is so negative. I’m on your side. I want you to have the best experience on Lemmy/PieFed that you possibly can. I’m not asking for your money or even for you to use my app. All I’m asking is if you have feedback, can you please raise it politely.
Hey, you keep doing you. I may use a web app saved to my phone, but just for this I downloaded Blorp and I’ll use it to scroll fedinsfw.app
Fuck this person. You are doing invaluable work to help a community you care about and to me, thats what being a human is about at its core.
NSFW content viewing is one of the areas that I can definitely improve on. Let me know if there is any way I can make Blorp work better for you! Thank you for using Borp
Sorry for the negativity you received. You do a great job! Some people are going to be toxic and aggressive. That’s sad to see.
