God that sucks. I’m sorry you have to deal with that. They truly are racing to the bottom.

The mainboards are unfortunately the common thread with all the issues I have with their printers. My Neptune 3’S mainboard has a well documented fault that they refuse to admit to and would not replace.

The Mars 5 Ultra that MC took back had a faulty board, and the replacement board was also faulty. It was three months of arguing, pics, video, and escalations before I told MC the story and they took pity on me and returned it. Elegoos concession was to send me the smallest bottle of their cheapest resin for a printer I no longer had.

I will never recommend an Elegoo printer after the last two I had. Both broke in unique ways and I got no support for either one. It took MicroCenter going above and beyond to resolve the issue with one by doing a return well past the return period. The manager was horrified when I gave her the extremely long and exhausting story of dealing with their awful support. The other printer is just a pile of parts now.

I picked up an Anycubic Kobra S1 and its been pretty great so far, though my bar is pretty low at this point, TBH.

That being said, they do use their own version of OrcaSlicer, but it works well enough for me, and you can flash some additional firmware into the printer to open it up more.

Suspend PreCheck, GE, and ongoing FEMA aid work “due to the shutdown” instead of the wildly expensive, unnecessary, cruel, and downright weird ICE ops. Every day this administration finds new lows to sink to.

How people supported and continue to support this trash heap of humanity bungling around as an administration I will never understand.

I’m glad there are 3rd party options. Elegoo shouldn’t be rewarded for making a modular device less so just to sell more bits at once.

It’s to force people to buy the whole hotend. More revenue for them. Elegoo has been speed running a race to the bottom in the name of profit, so this isn’t surprising to me at all.

Uncle Deadly. Though I’d also be fine with Animal or Gonzo.

After Elegoo provided the single worst customer service experience I’ve ever had, I strongly recommended anyone but them. To replace the Neptune that we had so many issues and lack of support with, we picked up an Anycubic Kobra S1 that’s been great. Would recommend for the price. Enclosed CoreXY, so it prints ASA and PETG very well without needing extra enclosures.